Harrison Family Care Services, LLC Privacy Policy

Last Updated: May 14, 2026

Purpose of This Policy

Harrison Family Care Services LLC respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, request a consultation, respond to an advertisement, communicate with us by phone, text, or email, or inquire about our home care services.

By using our website or submitting your information to Harrison Family Care Services LLC, you agree to the practices described in this Privacy Policy.

Who We Are

Harrison Family Care Services LLC is a home care provider located in South Carolina. We provide non-medical home care support services, which may include:

  • Personal care assistance

  • Veteran Care assistance

  • Companionship

  • Light housekeeping

  • Meal preparation

  • Errands and shopping

  • Transportation

  • Respite care

  • Daily living support

Our goal is to serve families with compassion, faith, and care while helping clients remain safe, comfortable, and supported at home.

Information We May Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name

  • Phone number

  • Email address

  • City or service location

  • Preferred contact method

  • Type of care or support needed

  • Information about your home care needs

  • Information submitted through our website forms, Facebook or Instagram lead forms, emails, phone calls, text messages, or other communications

  • Any other information you choose to provide when requesting services or a consultation

We do not request Social Security numbers, banking information, credit card information, Medicaid or Medicare numbers, or detailed medical records through our general website contact forms or Facebook lead forms.

Please do not submit urgent medical information, emergency requests, or sensitive medical records through our website forms. If there is an emergency, call 911 immediately.

How We Collect Information

We may collect information directly from you when you:

  • Fill out a form on our website

  • Submit a Facebook or Instagram lead form

  • Call, text, or email us

  • Request a free consultation

  • Ask questions about our services

  • Communicate with us through social media

  • Visit or interact with our website

We may also collect limited information automatically through website tools such as cookies, analytics, or similar technologies.

How We Use Your Information

We may use your information to:

  • Contact you about your inquiry

  • Respond to your questions

  • Schedule a free consultation

  • Determine whether our services may be a good fit for your needs

  • Provide information about our home care services

  • Follow up regarding care options, availability, and next steps

  • Communicate with you by phone, text message, or email

  • Improve our customer service, website, and advertising

  • Maintain business records

  • Comply with applicable laws, regulations, or safety requirements

  • Protect the rights, safety, and property of our clients, caregivers, employees, and business

Submitting a form or inquiry does not guarantee that services will be provided. A consultation, assessment, or additional review may be required to determine whether Harrison Family Care Services LLC can meet your care needs.

Facebook, Instagram, and Online Lead Forms

If you submit your information through a Facebook, Instagram, or other online advertisement or lead form, your information is provided to Harrison Family Care Services LLC so that we may contact you about your interest in our services.

We may use the information you provide to follow up with you, answer your questions, discuss your care needs, and schedule a consultation.

Calls, Text Messages, and Emails

By providing your phone number or email address, you agree that Harrison Family Care Services LLC may contact you by phone, text message, or email regarding your inquiry, consultation request, care needs, service availability, or related follow-up.

Message and data rates may apply. Message frequency may vary depending on your communication with us.

Consent to receive text messages is not required to receive services from Harrison Family Care Services LLC. You may opt out of text messages at any time by replying STOP. You may request assistance by replying HELP or contacting us directly.

Information obtained as part of the SMS consent process will not be shared with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services or comply with legal requirements.

Cookies, Analytics, and Website Tracking

Our website may use cookies, analytics tools, or similar technologies to help us understand how visitors use our website, improve website performance, and support advertising or marketing efforts.

Cookies are small files that may be stored on your device when you visit a website. They may help us understand things such as:

  • Which pages are visited

  • How visitors find our website

  • What type of device or browser is being used

  • General website traffic and performance

You may adjust your browser settings to refuse or disable cookies. Some website features may not work properly if cookies are disabled.

Social Media and Third-Party Links

Our website or advertisements may include links to social media platforms such as Facebook, Instagram, LinkedIn, or other third-party websites.

If you click on a social media link or interact with our social media pages, those platforms may collect information according to their own privacy policies. Harrison Family Care Services LLC does not control the privacy practices of third-party websites or social media platforms.

We encourage you to review the privacy policies of any websites or platforms you visit.

How We Share Information

Harrison Family Care Services LLC does not sell your personal information.

We may share information only when necessary to:

  • Respond to your inquiry

  • Coordinate consultations or services

  • Operate our website and business systems

  • Communicate with you

  • Work with trusted service providers

  • Comply with legal or regulatory requirements

  • Protect the safety, rights, or property of our clients, caregivers, employees, and business

We may use trusted third-party service providers to help us operate our website, manage forms, provide phone, email, text messaging, scheduling, advertising, or business support services. These providers are only permitted to use information as needed to provide services to Harrison Family Care Services LLC.

We may also disclose information if required by law, court order, government request, or when we believe disclosure is necessary to prevent harm, fraud, abuse, or unlawful activity.

How We Protect Your Information

We take reasonable administrative, technical, and physical steps to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration.

We limit access to personal information to authorized personnel and service providers who need the information to respond to inquiries, coordinate consultations, provide services, or support business operations.

However, no method of electronic storage, website transmission, email, or internet communication is completely secure. For that reason, we cannot guarantee absolute security.

How Long We Keep Information

We keep personal information only as long as necessary for business, service, communication, legal, regulatory, safety, or recordkeeping purposes.

When information is no longer needed, we take reasonable steps to securely delete, dispose of, or de-identify it.

Your Privacy Choices

You may contact us to request that we update, correct, or delete your personal information, subject to any legal, regulatory, safety, or business recordkeeping requirements.

You may also request that we stop contacting you for marketing or follow-up purposes.

To opt out of text messages, reply STOP to a text message from us or contact us directly.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through our website or online lead forms.

If we learn that we have collected personal information from a child under 13 without proper consent, we will take reasonable steps to delete that information.

Security Breach Notice

If we become aware of a security incident involving personal information, we will take reasonable steps to investigate, respond, and provide notice when required by applicable law.

Changes to This Privacy Policy

Harrison Family Care Services LLC may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website or services after updates are posted means you accept the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Harrison Family Care Services LLC
181 E Evans St STE D16B
Florence, SC 29506

Phone: 843-407-4209
Email: info@harrisonfamilycare.com
Website: www.harrisonfamilycare.com